Before booking a holiday tour with Nepal Hiking Pvt. Ltd., it is mandatory to agree and accept the following terms and conditions. This agreement is between you, the lead Booker (henceforth referred to as “you”) and Nepal Hiking Pvt. Ltd. (henceforth referred to as “Nepal Hiking”).
1. BOOKING, PAYMENT AND REFUND
1.1. To confirm your tour with Nepal Hiking, you will need to pay 20% down payment of your total tour cost; and remaining 80% balance is payable 8 weeks prior to tour departure date.
1.2. 4% credit card service fee will be charged on top of total payment in case paid by cards or PayPal.
1.3: 100% tour deposit will be applicable for any trips other than Nepal Trip.
1.4. Nepal Hiking accepts payment directly or by one of our authorized partners or sales agents.
2. TRIP CANCELLATION Policy
In the event of trip cancellation, you must notify in written to Nepal Hiking; and the following cancellation policies will apply.
2.1. 56 days prior to departure – 80% refund.
2.2. 42 – 55 days prior to departure – 70% refund.
2.3. 29 – 41 days prior to departure – 50% refund.
2.4. 01 – 28 days before departure- no refund.
3. IN-COMPLETION OF YOUR HOLIDAY
No refund will be made in case of in-competition of trip whatsoever the reason is.
4. UNFORESEEN CIRCUMSTANCES
4.1. Nepal Hiking reserves the right to cancel or refuse your booking due to unforeseen circumstances like war, natural disasters, conflict, unfavorable climate etc.. In this event, Nepal Hiking may offer you an alternative trip of a similar standard. In case, the alternative tour doesn’t meet to your interest, Nepal Hiking will refund all monies paid by you.
4.2. Nepal Hiking will not take responsibility for any delay or cancellation of flights due to bad weather conditions, road blockage, landslides, strike. Any expenses incurred during this period will be your responsibility.
5. PARTICIPANTS’ RESPONSIBILITIES
5.1. It is your responsibility and ensure yourself that you have a valid passport of at least 6 months, and all necessary visas, permits or travel insurance for your selected holiday. Nepal Hiking will not be responsible for any problems, delays or denied entry in the event you are not having of valid travel documents.
5.2. It is your responsibility to follow the laws and regulations of the countries visited. In case of violation of laws and regulation; you are obliged to leave out the tour anytime without any claims or complain against Nepal Hiking. In such a case, Nepal Hiking will not be responsible for any refund, compensation or additional expenses incurred by you.
5.3. It is your responsibility to look after your belongings yourself. Nepal Hiking will not take responsible for any loss, theft or damage to any of your belongings.
6. INSURANCE
6.1. Nepal Hiking will not include your travel insurance in your holiday tour. Nepal Hiking highly advises you to purchase your own comprehensive travel insurance that covers medical expenses, personal accident and rescue evacuation (if you are trekking in the mountain).
Updated: 4th January 2018