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Privacy Policy

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This site: nepalhiking.com, is owned and operated by Nepal Hiking Pvt. Ltd. (collectively referred to in this document as “Nepal Hiking”, “we”, “us”, or “our”). By using this site, you signify your agreement to our Privacy Policy and Terms of Use. Nepal Hiking Pvt. Ltd. reserves the sole right to revise, amend or modify this privacy policy at any time and in any manner. If we make any changes to this policy, we will post any revised version on our website with the revision date. Hence, we request you to check the website periodically to determine whether there have been any changes or not.

You should terminate using the site if you do not wish to accept the changes. However, if you continue to use or browse our website once it is updated, it indicates the agreement to the revisions.

Information we collect

We generally need you to provide the documents with your name, email address, mailing address, postal code, contact number and credit card information for the authorisation process. Furthermore, we may ask you for a citizen identification certificate or passport copy to validate your provided information.

Personal data will also be collected when you purchase trips or related services on this site, register for an electronic newsletter or other membership services.

If the user wants to update the information with us, the user can mail us at our official mailing address, which we will update immediately.

Suppose you provide any personal information on behalf of another person to us for our services. In that case, it is represented that you have the authority to do so and authorise us to use the information in agreement with this privacy policy.

Use of information we collect

We require this information to understand the user needs and provide them with better services. For example, we may send promotional emails about new products, special offers or other information we think the user may find interesting to the email address provided. We also may use your information to contact you for marketing research purposes through email or phone calls.

Security of the information

We value the privacy of our esteemed customers, and the protection of your personal information is a top priority to us. Any misuse of information by others is highly discouraged. We will not sell, rent or trade your data to any third party. Any other third parties do not have access to your personal information unless the law allows them to do so. However, we may disclose your personal information with selected third parties, for instance, tour operators, airlines, hotels, and other service providers, to deliver the services as requested.

Data Storage

All provided personal information is stored on secure servers. However, we assure you that your credit or debit card details will not be stored on our server while making payments or purchases. The payment system is highly secure.

Use of Cookies

We enable cookies to ensure that we give you the best experience on our website. Cookies are small files transferred to your hard disk as you browse through a particular website to store details about your website use.

We use traffic log cookies to identify pages being used on our website. It helps us interpret the data about webpage traffic and develop our website to customise it to customer needs.

Links on our website

Our website may contain links to other sites, but we do not govern other sites. Please be cautious that we are not responsible for third-party websites’ content or privacy practices. You are recommended to review the privacy statement of any linked third-party websites.

Contacting us

If you have any questions, complaints or comments about this privacy policy, do not hesitate to write to us at our official mailing address or privacy@nepalhiking.com. 

Why Book With Us

There are 9 Reasons to Choose Us!

  • We have been providing quality service since 2003.
  • We have hand-picked tours and trekking activities.
  • Our customer service team is available 24/7 to help you with any questions or concerns.
  • Our goal is to provide our customers with the best experience possible.
  • We provide a 100% satisfaction guarantee.
  • You can also enjoy our exclusive deals and discounts.
  • We provide friendly guides and a helpful team.
  • You can book any tour online with an instant booking confirmation.
  • We have been involved in Corporate Social Responsibility (CSR).

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