+977 9851064389 sales@nepalhiking.com
+977 9851064389 sales@nepalhiking.com

Privacy Policy


This site: nepalhiking.com is owned and operated by Nepal Hiking Pvt. Ltd. (collectively referred to in this document as “Nepal Hiking”, “we”, “us” or “our”). By using this site, you signify your agreement to our Privacy Policy and Terms of Use. Nepal Hiking Pvt. Ltd. reserves the sole right to revise, amend or modify this privacy policy at any time and in any manner. If we make any changes to this policy, the revised version will be posted on our website with the revision date. Hence, we request you to check the website periodically in order to determine whether there have been any changes or not.

If you do not wish to accept the changes, you should terminate using the site. However, if you continue to use or browse our website once it is updated, it is the indication as the agreement to the revisions.


We are very serious about the privacy of our customers. And as a part of our Know Your Customer Policy, we gather various types of information about users. Nepal Hiking is committed to protecting your online privacy while you use the services provided in our website. You are invited to read through our privacy policy to learn more about the types of information we collect, what we do with it and how your personal data is protected.


We generally need you to provide the documents with your name, e-mail address, mailing address, postal code, contact number and credit card information for the authorization process. For that the copy of citizen identification certificate owned by the respective government or the copy of passport is needed to ensure that the information provided by the users is true. Personal data will also be collected when you purchase trips or related services on this site, registering for electronic newsletter or other membership services.

In case, the user wants to update the information with us, the user can mail us at our official mailing address and it will be updated with us immediately.

If you provide any personal information on behalf of another person to us for our services, it is represented that you have the authority to do so and authorize us to use the information in agreement with this privacy policy.


We require this information to understand the user needs and provide them with better services. We may send some promotional emails about new products, special offers or other information which we think the user may find interesting to the email address which has been provided to us. We also may use your information to contact you for marketing research purposes. The users may be contacted through email, phone, fax or mail. Your provided information might be used for making the website tailor-made.


We value the privacy of our esteemed customers and protection of your personal information is top priority to us. Any kind of misuse of information to others is highly discouraged. We will not sell, rent or trade your personal data to any third party. Any other third parties do not have access to your personal information unless the law allows them to do so. However, we may disclose your personal information with selected third parties for instance tour operators, airlines, hotels, and other service providers to deliver the service as per your request.


All provided personal information is stored on secure servers. However, we would like to assure you that the details of your credit or debit card will not be stored in our server while making payment or purchase. The payment system is highly secured.


We enable cookies to ensure that we give you the best experience on our website. Cookies are small files that are transferred to your hard disk as you browse through a particular website to store details about your use of the website.

We use traffic log cookies to identify pages being used in our website. This helps us in interpreting the data about webpage traffic and developing our website in order to customize it to customer needs.


Our website may contain links to the other sites but we do not govern any other sites. Please be cautious that we are not responsible for the content or privacy practices of third party websites. You are recommended to go through the privacy statement of any linked third party websites once you leave or cease our website.


If you have any questions, complaints or comments about this privacy policy, do not hesitate to write to us at our official mailing address or privacy@nepalhiking.com. 

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